This Privacy Policy explains how Jayne McIntyre collects, uses, and protects your information when you visit the Site or purchase products through our online store.
By using this Site (www.jaynemcintyre.com), you agree to the terms outlined below.
1. Who We Are
This Site is owned and operated by Jayne McIntyre. All content on this Site, including but not limited to blog posts and written materials, is the intellectual property of Jayne McIntyre and is protected by copyright law. Content may not be reproduced, distributed, or used without prior written permission.
2. Information We Collect
When you browse the Site or place an order through our store, we may collect:
- Your name, email address, shipping address, and phone number (when provided at checkout)
- Order details, including items purchased and any notes added to your order
- Payment confirmation details from PayPal (we do not collect or store your card or bank details directly)
- Basic browsing information such as IP address, browser type, and pages visited, typically gathered via cookies.
3. Our Online Store (WooCommerce)
Our store is powered by WooCommerce. When you make a purchase, your order and customer information is processed and stored securely within our WooCommerce system in order to fulfil your order, provide customer support, and maintain accurate records.
Signed Book Orders
For books ordered with a personalised signature or dedication, any name or wording to be included must be entered correctly by the customer in the Order Notes field at checkout. We rely on the spelling and details provided by the customer at the time of order and are not responsible for errors resulting from incorrect information submitted. Please double-check spelling before completing your order.
Delivery
We ship within Australia. Delivery times may vary depending on your location and are estimates only, based on information provided by our shipping carriers. We are not responsible for delays caused by the courier or postal service once an order has left our hands.
4. Payments
All payments made through the Site are processed securely via PayPal, a trusted third-party payment portal. We do not see, collect, or store your full card or banking details. This information is handled directly and securely by PayPal in accordance with their own privacy and security policies. We encourage you to review PayPal’s Privacy Policy for more information. Additional payment options include VISA, Amex, Google Pay and Apple Pay.
5. External Links
This Site may contain links to external websites (such as social media, retailers, or other author sites) that are not operated by us. We have no control over the content, privacy practices, or security of these external sites and accept no responsibility for them. We encourage you to review the privacy policy of any third-party site you visit.
6. Cookies
Like most websites, this Site may use cookies to improve your browsing experience, remember your cart contents, and understand how visitors use the Site. You can choose to disable cookies through your browser settings, though this may affect some site functionality (such as your shopping cart).
7. How We Use Your Information
We use the information collected to:
- Process and deliver your orders
- Communicate with you about your purchase (e.g. shipping updates)
- Respond to customer enquiries
- Improve our Site and products
- Meet legal and accounting obligations
We do not sell or trade your personal information to third parties.
8. Data Storage & Security
We take reasonable steps to protect the personal information we hold from misuse, loss, and unauthorised access. Order and customer data is stored within our WooCommerce platform and associated hosting environment, which include their own security measures.
9. Your Rights
Please note that some information (such as order history) may need to be retained for legal or accounting purposes.
10. Changes to This Policy
This Privacy Policy may be updated from time to time to reflect changes in our practices or for legal reasons.
11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact via CONTACT US FORM.
This policy is intended as a general guide for customers of jaynemcintyre.com and does not constitute legal advice. As this Site handles Australian customer data, it’s recommended you have this policy reviewed against the Australian Privacy Act 1988 (and the Australian Privacy Principles) to ensure full compliance for your specific business circumstances.